For the QuickKart mobile app and the QuickKart website at https://quick.prsindia.in, published by QuickKart (PRS Cloud Tech). Last updated: 6 September 2026.
QuickKart is a grocery quick-commerce service operating in India: you order groceries and household essentials, and we deliver them from a nearby store. Everything below is written for that one purpose. We are not an advertising business — we collect what a delivery service needs, and nothing more.
To deliver your orders, to tell you whether an address is inside a delivery area, to take payment and issue refunds, to answer your support requests, to prevent fraud and abuse of the service, and to meet tax and record-keeping obligations under Indian law. We do not use your data for any purpose beyond running the service.
We do not show third-party advertising, we do not use advertising or analytics trackers that profile you across other apps or websites, and we do not sell or rent your personal data to anyone. Ever.
We keep the list short. Map tiles in the app and on the website are served by OlaMaps; when the map loads, OlaMaps receives the approximate coordinates of the area being shown so it can return the right tiles. It does not receive your name, phone number or address. Our servers and database are operated by us on infrastructure we control.
Push notifications are delivered through Firebase Cloud Messaging, a Google service acting as our processor: it receives your device’s notification token and the text of the order update we are sending, so it can pass that message to your device via Apple’s or Google’s notification network. It does not receive your name, phone number, delivery address or payment details. We use Firebase only to deliver notifications — we do not use Firebase Analytics, Crashlytics, or any advertising feature.
Your account data is kept while your account exists. Order and payment records are retained after deletion in anonymized form for as long as Indian tax and accounting law requires. Support messages are kept while the matter is open and for a reasonable period afterwards. Login and diagnostic records are kept briefly for security, then removed.
All traffic between the app, the website and our servers is encrypted in transit over HTTPS. Passwords are stored only as salted argon2 hashes, and login codes are stored only as hashes with short expiries. Access to production data is restricted to the people who operate the service.
You can view and correct your details in the app under Profile. You can ask us for a copy of the data we hold about you. And you can delete your account — either directly in the app (Profile → Delete account) or as described on our account deletion page. Deletion is irreversible: your identity is removed and only anonymized order records required by law are retained.
We process personal data in line with India’s Digital Personal Data Protection Act, 2023: we collect only what the service needs, for the purposes stated here, we honour your rights to access, correction and erasure, and you may raise a grievance with the officer below. You also have the right to approach the Data Protection Board of India if you believe your grievance has not been resolved.
Aditi
Email: aditi@prsindia.in
Phone: +91 93102 49840
We acknowledge grievances promptly and aim to resolve them within the timelines the DPDP Act prescribes. You can also reach us any time through the contact form.
If this policy changes, the new version will be published at this address with an updated date at the top. A change that materially affects how your data is handled will also be announced in the app.